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After processing over
1,000,000 service Requests
for Field Service companies, we found that a lot of businesses are like a leaky bucket.
They’re leaking profits.
And a lot of times these “Profit Leaks” are hiding in plain sight.
But instead of plugging these holes first, they hire more technicians to grow their profits.
I don’t blame them, that’s what they know best.
But the thing is …
Hiring more techs while their business is leaking profits only makes things worse because the more techs they add, the more and faster profits leak.
If you’re processing over 2,000 work orders every month, then there is a high chance that your company is suffering from 1 or more “Profit Leaks” that each could be costing you $100,000-500,000+/year in profits.
The more work orders you process, the more and bigger the leaks potentially are.
Let me ask you a few questions …
- Does your team currently answer 100% of incoming service calls LIVE?
- Is your team able to create Work Orders (Service Calls) for Technicians while they are on site in real-time?
- Is your team able to publish Estimates within 15minutes from time requested?
- Are you able to screen and bill all completed Work Orders in REAL TIME?
- Is your team resolving payment INQUIRIES and ESCALATIONS in REAL TIME as they are received?
- Do you currently have more than $250,000 in overdue invoices?
- Is your team able to validate the data plate and product in REAL TIME?
- Do you have dedicated support staff for Preventive Maintenance support?
- our technicians don't perform any admin tasks after each customer visit?
